Real Time Racing, LLC Refund Policy
Cancelled Races
If, following the purchase of “Single Track Past Performances” a racetrack cancels an entire day of racing, a credit will be given which entitles the purchaser to another “Single Track Past Performance,” to be used on any available track in the following year.
If a racetrack cancels a portion of a day’s racing, credits may be given at the discretion of Real Time Racing, LLC.
Promotional Pricing
Prices for products offered by Real Time Racing, LLC may change at any time, and Real Time Racing, LLC does not provide price protection or refunds in the event of a price reduction or promotional offering.
Difficulty Downloading
If the purchaser has difficulty downloading or accessing past performances due to an issue caused by Real Time Racing, LLC's technical systems, Real Time Racing, LLC will grant a full refund or credit. If the technical issue is caused by the purchaser's equipment or internet connection, credits may be given at the discretion of Real Time Racing, LLC.